JODO C3
From Contact Centers to Connection Ecosystems
JODO C3 modernizes global customer engagement with a cloud-native contact architecture— automated, multilingual, and built for the age of borderless, work-from-anywhere operations.
See it in Action →
Scale Connection. Cut Complexity.
JODO C3 is more than a contact center—it’s a full-stack cloud communication layer for your entire business operation, inside and out.
Built on a secure, global cloud framework, it integrates voice, email, SMS, and automation into one real-time layer—connecting customer-facing, internal, external and extended teams alike.
Whether you serve 10 cities or 10 countries, C3 ensures uniform, multilingual, AI-powered service from anywhere.
Work from anywhere. Record everything. Scale without limits.
Why JODO C3 Stands Apart
Legacy systems were built for call centers that lived in physical offices and ran on siloed tools.
JODO C3 reimagines that from the ground up—for a world where communication is cloud-native, multilingual, and seamlessly connected across every touchpoint.
It’s built for a world where:
● Customers move fast
● Teams work from anywhere
● Excellence is expected at scale
One Global Cloud
Deliver consistent CX across franchises, delivery centers, and geographies—unified infra for all teams.
Multilingual, Multichannel
Serve customers in their preferred language—across voice, SMS, or email.
AI-Driven Automation
Automate routing, personalize interactions, and monitor ops—live, across languages and time zones.
Compliance Ready
Stay audit-ready with OFCOM, TRAI, FCC compliance baked into the platform architecture.
Your Command Center for Human + Automated Engagement
Omnichannel Reach
Voice, SMS, and email in one ecosystem—no patchwork tools.
Inbound & Outbound Services
Inbound call centers, dialers, missed call, and call patching—from one cloud-native stack.
Virtual Number Services
Run campaigns and build regional presence with localized routing and virtual numbers.
Distributed Cloud Architecture
Launch contact operations anywhere—no local infra or downtime needed.
Built-in CRM & Workflows
Includes scriptor tools, IVR builder, and integrations with Salesforce, Zoho, CRMNext & more.
HRMS-Compatible
Sync schedules and shift data with HRMS systems for streamlined workforce ops.
Real-Time Dashboards
Track everything—live metrics, agent activity, geographies, language, and campaign impact.
Multilingual AI & Self-Service
Deploy bots, ASR, TTS, and customer history mapping across languages and devices.
Security & Continuity
Built-in encryption, audit trails, and disaster recovery keep your ops safe and uninterrupted.
Plays Well With Your Stack
JODO C3 fits right into your CRM and HRMS ecosystem—with out‑of‑the‑box integrations for Salesforce, Zoho, CRMNext, MSDynamics, HubSpot, Zendesk, Oracle CRM, Talisma, ServiceNow, and more.
HRMS integrations streamline agent onboarding, shift planning, and remote operations. No messy middleware.
What You Can Power With JODO C3
Remote-Ready Contact Hubs
Let agents and teams work from anywhere with browser-based tools, global routing, and built-in video, voice, and chat. No Zoom or Teams needed—just log in. Shift & availability syncing with HRMS included.
Inbound & Outbound Campaigns
Run support desks or outbound dialer campaigns with number masking, call patching, and smart voice routing.
Smart Escalations
Route inquiries by skill, language, geography, or CRM profile—ensuring the right agent responds every time.
Automated KYC or Appointment Booking
Blend self-service automation with live agent support to onboard customers, verify identity, or schedule appointments.
Retail & BFSI Campaigns
Combine predictive dialers, campaign scripts, and analytics to run personalized, high-conversion outreach at scale.
Ready to Rethink Your Customer Experience?
Talk to us and explore how JODO C3 can power your global customer engagement.
Book a Personalized Demo