BPO
Reimagined.
Re-energized.
Business, uninterrupted. No matter the global events with Jodo.
All in one toolset for BPO
An integrated platform to manage teams and talent globally, connect new outsourced centers quickly, handle all your customer interactions, and address issues efficiently.
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BPO
Manage teams globally and connect new outsourced centers quickly!
Fuel growth, improve flexibility and decrease operating cost!
Cost Effective
50% Reduction in operations cost of running contact centers.
SLA
Powerful SLA management.
Flexible
Enable your agent to work in their preferred language with Multi Lingual screens.
Business Continuity
Assured Business Continuity, with high availability and disaster recovery.
Easy Integration
Embed calls, video & chat in any business application or software.
Skill Based Routing
Connect customer to the right agents based on language, location, time & product knowledge.
Easy Setup
Setup & Connect delivery centers globally quickly.
Automation
Automate recurring billing cycles for customers
Features
No softphones needed!
Browser-based Work-from-anywhere solution
Open APIs
Easy integration for your customers business apps, platforms, CRMS, ERPs & more
One Unified View
Every channel your agent needs in one place & directly integrated into your business apps
Advanced Analytics
With real-time access to wallboards, dashboards, & reporting tools
Global data compliances
For the new Wave of Privacy Regulations OFCOM, TRAI, APSEC & GDPR
Features
No softphones needed!
Browser-based Work-from-anywhere solution
Open APIs
Easy integration for your customers business apps, platforms, CRMS, ERPs & more
One Unified View
Every channel your agent needs in one place & directly integrated into your business apps
Advanced Analytics
With real-time access to wallboards, dashboards, & reporting tools
Global data compliances
For the new Wave of Privacy Regulations OFCOM, TRAI, APSEC & GDPR