Jodo Cloud

24x7 support
for a 24x7 store.

Grow your global business uninterrupted,

even when one-half of the globe is asleep.

Digital transformation to improve direct sales

Connect all your delivery centers', logistics agencies & satellite pick-up points globally with a single cloud framework and support your customers in real time with voice, video, and chat across your eCommerce platform and network with ease.

Ecommerce

Let your customers & sellers to connect securely from the convenience of your e-commerce portal.

Experience borderless business!

Extended Business Framework

Direct contact between the customer and the right supplier, reseller & warehouse, based on their location, language, and time zone

Live Demos

Start live product demos from product pages listed on your site.

Quick

Quick integration with ticketing systems for easy tracking of customer issues.

Multilingual Service

Multi-channel, multi-lingual customer interaction served seamlessly

Improve Customer Retention

Personalized issue resolution, higher chances of customer retention.

Features

APIs

Integration flexibility with you CRM, CMS & ERP or business application of choice. (APIs)

Uniformed Service delivery

Cloud infrastructure to provide uniform service delivery to your global customers.

Automation

Single automation framework to collapse business processes

CEBP

Communication-enabled business processes


Cloud Framework

Multi tenant, Distributed architecture & media interoperability

Features

APIs

Integration flexibility with you CRM, CMS & ERP or business application of choice. (APIs)

Uniformed Service delivery

Cloud infrastructure to provide uniform service delivery to your global customers.

Automation

Single automation framework to collapse business processes

CEBP

Communication-enabled business processes


Cloud Framework

Multi tenant, Distributed architecture & media interoperability

Business Scenarios

What prods a visitor to your eCommerce portal to become a regular customer? Let each click lead  to a pack cart and checkout with personalized attention to your customers’ spoken and unspoken queries. What could be better than a thorough, live product demo that would get the job done? Our client in the eCommerce space acknowledged this possibility and this is what they did!

Live Product Demonstration
for Enhanced Customer Experience

In order to enhance their customer’s online purchase experience, ecommerce company A has decided to add on- demand live demos on their product listing pages & the ability for customers to connect directly to their nearest stores & dealers.

To achieve this, they decided to integrate Jodo Digital’s direct 2 customer video, voice & chat services that let their most skilled sales employees conduct live product demo directly from their product pages.

With Jodo Digitals cloud infrastructure the ecommerce company also extended one network to all their partners, dealers, & experts.

They optimised their lead & resource management by removing the need for multiple experts as one expert could track & multiple live customer interactions directly from their CRM.