Remove the added cost of connecting applications multiple times across your business.
Complete data protection with AppSEC & OFCOM
Extended Business Framework
Connect your customers to your nearest dealer, stores, franchises & outsourcing agencies directly through live Video, Voice & Chat.
Global Business Management
Monitor & manage diverse teams, dispersed globally from a single business touch-point.
Browser Based Access
Enhance the Work-from-anywhere experience for employees with browser-based access to the entire Jodo Digital suite.
Uniform Service Delivery
Uniform service delivery across multiple markets, geographies & touch-points.
Collapse Business Processes
Provide assistance in real-time through any digital communications channels across your customer touchpoints.
Customized integration with various business applications for Marketing, Sales, HR, Customer Support & Helpdesk
Public & Private cloud.
Voice, Video, & Chat.
Collaboration & Support
Screen & Doc share with Image capture for customers & employees.
100% recording of all employee-customer interactions across all channels
Realtime customer insights for employees like location, language, device & bandwidth.
Easy integration of enterprise & business applications.
Indepth analytics with advance dashboards & wallboards.
Skills Based Routing
Assign the right resources, based on customer insights.
Improved Customer Experience. On-demand Assistance. Boost in Online Sales. This how one thing led to another & eventually to the desired outcome when our client in financial services integrated Jodo in their communications strategy.
Bank A wants to make opening a savings account easier for their customers from the comfort of their homes.
In order to provide on-demand customer assistance during this process, they added Jodo Digital to their website.
Customers visiting the virtual booths can ask for a live demo of a particular product they are interested in.
Booth reps can share brochures, manuals & other documents securely with their customers directly from their live stream itself.