Jodo World

Turn Clicks into Conversations

Turn online transactions into relationships with unified post-purchase journeys, multilingual support, and guided sellingโ€”right where your customers already are.

Built for the Click-to-Cart Economy

In todayโ€™s click-to-cart economy, customer expectations donโ€™t stop at checkout. Support, upsell, and service touch points must be instant, multilingual, and built right into the shopping journey. JODO brings guided selling, live support, and lifecycle automation directly into your digital storefrontโ€”so you can convert better, serve faster, and build loyalty without tab-switching or tool overload.

Power high-conversion journeys with live support, guided selling, and multilingual serviceโ€”right inside your storefront.

JODO C3 โ€“ Smart Contact Center Capabilities

JODO C3 offers robust, scalable tools to manage customer conversations across voice, chat, and digital channelsโ€”whether you're running remote ops, integrating with CRM platforms, or automating outreach.

Inbound Call Center

Manage high volumes of inbound calls seamlessly, enhancing efficiency in your contact center operations.

Outbound Dialer

Reach your customers with automated outbound calls, ensuring timely reminders, offers, and important updates while maintaining a personal touch.

Missed Call Services

Automate customer interactions with missed call services that ensure quick and reliable communication.

Remote Ops & Call Patching

Empower your remote teams to handle calls and customer interactions effectively from anywhere.

JODO C3 Integrates With

Talisma

Talisma

Brings Talisma into the modern stack with real-time service workflows.

Oracle

Oracle

Enhances Oracle CRM by integrating real-time signals into every interactionโ€”for seamless, scalable service.

HubSpot

HubSpot

Turns HubSpot into a support-ready powerhouseโ€”syncing customer journeys with real-time intel and integrations.

Zendesk

Zendesk

Syncs Zendesk with your CRM and HRMS data to fuel rich, informed conversationsโ€”without tab-hopping.

Zoho

Zoho

Integrates with Zoho CRM to surface context and power agile service, with no delays or data gaps.

Salesforce

Salesforce

Syncs with Salesforce to deliver hyper-personalized support powered by real-time customer data.

MSDyanmics

MSDyanmics

Microsoft Dynamics becomes a live, integrated service engineโ€”fueling smarter, context-aware interactions.

CRMNext

CRMNext

Plugs into CRMNext to unify employee and customer journeys with personalized, data-driven support at every step.

ServiceNow

ServiceNow

Bridges your ServiceNow ecosystem with dynamic data syncโ€”enabling frictionless support and ops automation.

HRMS

HRMS

Integrates deeply with HRMS platforms to drive timely, personalized employee supportโ€”all from a single source of truth.

Salesforce

Salesforce

Syncs with Salesforce to deliver hyper-personalized support powered by real-time customer data.

Impactful Outcomes

Reduce drop-offs, increase conversions

Add real-time assistanceโ€”via chat, voice, or videoโ€”right where users hesitate most: product pages, cart, and checkout.

Multilingual, multimedia selling at scale

From video demos to email campaigns, speak your shopperโ€™s language across regions and touchpoints.

Unified service for ops and support

Bridge CX and backend workflows with integrated order updates, support tickets, and delivery statusโ€”all in one window.

Embedded commerce journeys

No more platform hopping. Let customers browse, ask, and buyโ€”without ever leaving your storefront.

Proven Use Cases

Guided Selling for High-Intent Shoppers

Embed live video consultations and product demos directly into your product pagesโ€”converting hesitant browsers into confident buyers.

Example: A skincare brand uses JODO to offer real-time guidance on product usage and benefits, helping customers choose the right product while reducing returns.
Multilingual Checkout Assistance

Provide real-time checkout help in multiple languagesโ€”especially during festive or flash sale periods when urgency and clarity are critical.

Example: A regional e-commerce marketplace adds multilingual chat and voice support via JODO, significantly reducing cart drop-offs and boosting conversion rates.
Post-Purchase Lifecycle Journeys

Automate everything post-checkoutโ€”from warranty registration to installation guides and proactive supportโ€”without manual follow-ups.

Example: An electronics retailer uses JODO to auto-trigger SMS and email flows with product usage tutorials, reducing support tickets and increasing customer satisfaction.

Want your digital store to convert, support, and delightโ€”all in one flow?

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Features

APIs

Integration flexibility with you CRM, CMS & ERP or business application of choice. (APIs)

Uniformed Service delivery

Cloud infrastructure to provide uniform service delivery to your global customers.

Automation

Single automation framework to collapse business processes

CEBP

Communication-enabled business processes


Cloud Framework

Multi tenant, Distributed architecture & media interoperability