Beyond UCaaS - UCCaaS - CPaaS Platforms
- Communications Enabled Business Processing (CEBP)
- Highly Scalable & Secure Platform
- Digital Communications from Websites / Mobile apps and Ecommerce sites
- Communications integrated within Business Apps
- Time Zone Management
All Customer Communications in a BROWSER
- Phone, Digital Voice/Video, SMS, Email, Chat, Social Media, WhatsApp
- Handle Global Phone traffic [PRI & SIP]li>
- WebRTC Supported
- Full Media interoperability
Architecture for Global Business Management
- Supports dispersed multi-device teams, Multi-location Operations
- Designed for Uniform Service delivery
- Templatised service delivery with local market changes
- Centralised Process Management
Security & Risk Management for Global D2C Business
- Application Security [AppSec] Certified
- Multi-Geography Regulatory Compliance
- Rule based Access
Manage Global Business Operations Easily
- Template based Process creation
- Multi-Lingual Support
- Web Browser based Access
DIY Business App Integration and Change Management
- Published Jodo Web services / API
- Standard Connectors for major platforms
- Business Application Integration