Saas

UCaaS - UCCaaS - CEBP Platform

  • Communications Enabled Business Processing (CEBP)
  • Highly Scalable & Secure Platform
  • WebRTC integrated
  • Hybrid Telephony Support
  • Time Zone Management

Unified-ACD

All Communication channels in Single platform

  • Integrates Voice, SMS, Email, Chat, Video, Social Media
  • Hybrid Architecture [PRI & SIP] -Multiple VoIP codecs supported
  • WebRTC Supported
  • Full Media interoperability

client-support2

Distributed Architecture

  • Supports Distributed, mult-device, Multi-location Operations
  • Designed for Uniform Service delivery
  • Templatised service delivery with local market changes
  • Centralised Process Management

Security & Risk Management

  • Application Security [AppSec] Certified
  • Multi-Geography Regulatory Compliance
  • Rule based Access

Operational Ease

  • Template based Process creation
  • Multi-Lingual Support
  • Web Browser based Access

self-service-applications

DIY  Business App Integration

  • Published Jodo Web services / API
  • Standard Connectors for major platforms
  • Business Application Integration