Jodo Cloud

Inbound & Outbound Solutions

Game changing D2C Cloud contact center solutions.

Next generation Inbound business processes in D2C operations

Skilled Based Routing

Based on FIFO, Best Match, Location, Language, Time zone, and queue position combined with combined with Real-Time Analytics, ASR, and TTS.

A Unified ACD

Easily manage wait times, queue positions, process defined by triggers announcements, & more.

Multilingual Solution

For queue management, employee interface to the IVR its announcements and triggers.

Game-Changing Outbound Solution with multiple dialing options like Progressive, Preview, Predictive, Messenger, and Manual.

It's all about Pace

Make sure your agents are productive & busy with Jodo’s advanced outbound pacing options your will always be utilizing its omnichannel resources cost-effectively

Global Campaign & CLI Management

Our framework is centralized, & can be customizable based on your business to help execute complex & dynamic trigger-based outbound campaign strategies with ease.

Global Compliance Coverage

Jodo also supports multiple regulatory compliances like “Do Not Call” and minimizes security risks

Limitless Global Connection & Routing Possibilities

Real Time Everything

Easily establish real-time connections between employees, management, and multiple outsourced delivery centers in real-time.

Global Business Integration

Jodo’s inbound solutions can also be integrated into dealer and supplier locations via landline, GSM, Jodo Mobile & a browser.