Bridging Gaps in the Academic Journey
Whether it's a prospective student navigating admissions, a parent seeking fee support, or a faculty member requesting IT help—service touchpoints in education are far from seamless. Systems rarely talk to each other, and stakeholders often fall through the cracks.
JODO helps academic institutions deliver cohesive, frictionless experiences across student and faculty journeys—without overhauling existing tools or teams.
Deliver seamless, student-first service across admissions, IT, and admin—embedded into the platforms your campus already runs on.
JODO C3 – Smart Contact Center Capabilities
JODO C3 offers robust, scalable tools to manage customer conversations across voice, chat, and digital channels—whether you're running remote ops, integrating with CRM platforms, or automating outreach.
JODO C3 Integrates With
Talisma
Brings Talisma into the modern stack with real-time service workflows.
Oracle
Enhances Oracle CRM by integrating real-time signals into every interaction—for seamless, scalable service.
HubSpot
Turns HubSpot into a support-ready powerhouse—syncing customer journeys with real-time intel and integrations.
Zendesk
Syncs Zendesk with your CRM and HRMS data to fuel rich, informed conversations—without tab-hopping.
Zoho
Integrates with Zoho CRM to surface context and power agile service, with no delays or data gaps.
Salesforce
Syncs with Salesforce to deliver hyper-personalized support powered by real-time customer data.
MSDyanmics
Microsoft Dynamics becomes a live, integrated service engine—fueling smarter, context-aware interactions.
CRMNext
Plugs into CRMNext to unify employee and customer journeys with personalized, data-driven support at every step.
ServiceNow
Bridges your ServiceNow ecosystem with dynamic data sync—enabling frictionless support and ops automation.
HRMS
Integrates deeply with HRMS platforms to drive timely, personalized employee support—all from a single source of truth.
Salesforce
Syncs with Salesforce to deliver hyper-personalized support powered by real-time customer data.
Impactful Outcomes
Streamline admissions and student services
Digitize forms, automate follow-ups, and guide students through enrollment—all inside your website or student portal.
Omnichannel, institution-grade support
Respond faster across email, chat, and more—with unified context and no silos between departments.
Contextual engagement, across the lifecycle
From onboarding to alumni services, engage students, parents, and staff through smart, event-driven journeys.
Proven Use Cases
A private university can digitize admissions with JODO Digital—collecting documents, triggering interview invites, and handling queries through embedded chatbot support.
A higher-ed institution can integrate JODO into its student portal, offering real-time help on scholarships, schedules, and results—without students opening new tickets.
JODO lifecycle journeys can help automate alumni check-ins, event invites, and fundraising campaigns through personalized email, call and SMS flows.
Ready to take your institution to the next level?
Transform how you engage with students, parents, and faculty—seamlessly, intelligently, and all in one platform.
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