Jodo Cloud

Real-time Issue
Resolution

For your employees with Video &
Screen Share

Empower your Helpdesk to go the extra mile and deliver a quick resolution of immediate needs, incidents, and technical issues of employees.

Unified Service Delivery

Unified space to support your employees so that they can better support your customers

Digital Support Space

A helpdesk that’s beyond traditional telephony,
extended to digital Video, Voice & Chat channels.

Quick Resolution

Assist your employees across department & quickly resolve bottlenecks through Screen & Document Share

Data Analytics

Collect & leverage the right kind of data with prebuilt dashboards

Smart

Device, bandwidth & location detection, customer profiles with interaction history, & connections based on business objectives

Flexible

Supports all major browsers like Chrome, Firefox Edge & Safari.

Integration

Conversations can be directly integrated into CRMs, ERPs, & HRMS within the same frame.

Secure & Compliant

HTTPS, APPSEC, OFCOM, TRAI, FCC & Recorded Conversations.

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