No-lapse, No-Halt, No Incidents. Quite important for our client in insurance. To facilitate the free & timely communication with their policy holders, they leveraged Jodo Integration in their CRM.
A leading insurance company in India needed to automate reminders customers 5 days prior to ther policy renewal date to prevent their policy from lapsing.
They have integrated Jodo C3 into their CRM to automate the process.
Jodo C3 pull data from the CRM based on the company’s cutomized business workflows and automatically dials out the respective customers on the list.
During the dial out process Jodo C3 automatically pulls cusotmer policy data and provides it to the customer via advanced TTS (Text to speech); customer also have the option to speak to an employee or connect to a payment gateway securely.
Clear, accurate assessment of damage for transparent claims processing is what our client in Insurance was looking for. And Jodo provided them with a tool (Video Calling facility) that will ensure free flowing process, so that each party is served with what is due to them.
A leading insurance company has decided to improve their customer experience during their claims management process. In order to achieve this they integrate Jodo Digital’s Video
The QR code has a JodoLink embedded in it.
All the customer needs to do to start a video support call is to scan the QR code
The call is initiated directly from their device through the browser.