Provide Direct 2 Customer Realtime Support
Augment your customer support operations facilitate employee-customer connections through any channel with Single Cloud Framework.
Live Help through any channel!
Create a live help desk & let the customer choose how they seek support Jodo Call, Chat, Video, Email, Social Media, or Self Service
Provide 24/7 Support with Live Connect through Voice, Video & Chat
Support your customers anytime they need it, & connect the right employee based on skill, location, customer language & more.
Help customers better support themselves with advanced self-service options like IVR, Chat & Voicebots.
Screen & Document Sharing right from your website
Let employees share their screens & the right documents to help support customers from any website, platform & campaign.
Easy Integration with enterprise ticketing solutions & business applications to automatically distribute Emails, Chats, & Calls based on custom business workflows.