Avhan Advantage

Over the last 12 years, Avhan has created a complete suite of Contact Center technology modules for Inbound, Outbound as well as blended call-centers that combine with almost magical ease. The key advantages of Avhan solutions are:

  • Lower Total Cost of Ownership (TCO)
  • On Demand Self-Service
  • Transparent Service
  • No IT Maintenance Costs
  • Easy Integration/Standard Plugins
  • Multi-Modal Communication
  • Multi-Language
  • Rapid Go-To-Market/Elasticity

Our architecture gives you the flexibility to pick-and-choose specific modules or a combination of these based on your business demands. Avhan offers Hosted Contact Center solutions and services from their data center in Mumbai to corporate clients.

Avhan has also created robust and innovative solutions for the mobile platform. Geared towards maximizing operator revenue, Avhan offers solutions that range from Voice SMS to Professional Services for custom applications.

Avhan brings the following advantages:

  • 12 years experience in CIM technology – Products and Solutions
  • Clients across 26 locations in India, Sri Lanka, Bahrain, Dubai
  • Over 40,000 ports deployed in self-service applications across multiple sectors
  • BFSI/Telecom/Media/Pharma/FMCG/Government
  • Thousands of agent licenses deployed in India for call centers
  • Over 10,000 call recording ports installed
  • Handled over 35 million calls daily across the Avhan Hosted service offerings for Corporate and VAS