
Avhan's technology products for customer interactions are built from independent modules and intelligently designed virtualization layers. This allows our modules to be combined and rapidly customized to deliver an extremely flexible architecture irrespective of your hardware and legacy data stores.
For example, our Rapid Drag-and-Drop Call Flow Designer allows you to graphically organize your existing call flow entities into a complete and ready to deploy multi-language call flows. Our Integrated Voice Logger archives, audits and alerts both call data and call environment status on Trunk, PABX or agent-end sections. If your hardware does not support it, our enterprise grade Communication Server will use its own data and line status tracker to give you an accurate snapshot of your communication infrastructure - both analog and digital.
With our products, you can always be assured of:
- Modular Architecture Frameworks
- Flexible Personalization and Customizable Reporting Systems
- Simplified Integration and Maintenance